If you find any issue and wish to return the software you purchased, you can return it within 14 days. After that, no exchange or refund will be offered to you as our Refund Policy only lasts 14 days. So, make sure that you return the purchased software within 14 days. For the return, you have to email us. Please inform us about the issue and also send us a screenshot of the issue you have with the software performance. We will require proof of purchase as well. So, please send us the receipt of the purchase.
We will inspect the issue. After inspection, we will decide whether your refund is approved or not. We will inform you of everything via email. In case your refund is approved, we will start to process your refund. Within a few days or weeks, the refund will be credited to your credit card or the method of payment you used to purchase the software.
LATE OR MISSING REFUNDS (IF APPLICABLE)
Check your bank account regularly for a few days or weeks. If your refund is late or missing, you should contact your credit card company. If that doesn’t help, then contact the bank. Refunds may take some time to be posted officially. If you don’t receive your refund even after contacting your bank, then you can contact us at https://www.ForexPerk.com or email us at support@forexperk.com.
